Login and Troubleshooting Zoom

1. Open the Zoom App

     

2a. Click Sign In

 2b. Click Continue with Google

3. Click on your Student's Google account

4a. Click Continue

4b. Click Allow Full Access

4c. Click Get Started

5. Join your teacher's Zoom Meeting

6a. Click Wifi to Join Audio

6b. Click Allow Access to Microphone

7. Click on the Mic and Video Icons to Control your Voice and Video

8a. Click the Three Dots to Access your Reactions 

8b. Click Leave to Leave the Meeting

 

• At the beginning of a meeting, a pop up will appear stating To hear others please join audio, choose Wifi.
• If you cannot hear anything, please check the volume on the iPad.
• If you still cannot hear anything, please look for an icon at the top of the screen called Join Audio and click it.

• Tap the middle of the screen. Look for the microphone icon at the top of the screen.
  • If the icon looks like this,  the microphone is ON. Tap to turn off.
     
  • If the icon looks like this,  the microphone is OFF. Tap to turn on.

• Tap the middle of the screen. Look for the video icon at the top of the screen.
  • If the icon looks like this,  the camera is ON. Tap to turn off.
     
  • If the icon looks like this,  the camera is OFF. Tap to turn on.

• Tap the middle of the screen. Look for the more icon at the top right corner of the screen.  
• Tap Chat.

• Check in the top right corner of the iPad for the Wifi icon.  
  • If you do not see the icon, you are not connected to the internet.
    • Tap the Settings app, then tap Wifi, and check if Wifi is on. If the Wifi is on, the switch will be GREEN. If not, the switch will be grey and will need to be turned on.  
  • If the issue is still not solved, check to see that your home’s network is the one connecting to the iPad.
    
    • If your home’s Wifi name is not selected, choose it in the drop down list on the settings screen.
    • If your home’s Wifi name is selected, try turning the iPad off, waiting a few seconds, and turning it on again to see if that helps fix the issue.